About this site

This site is for Canon service engineers and other certified service providers.

Robin

The Robin application allows engineers to replicate service documentation, data and application related information between the engineer’s laptop and the back office systems.

Porthos

The Porthos application allows engineers to view and use technical service documentation for products.

Adam

The Adam application advises engineers on maintenance, supports engineers in troubleshooting and solving problems and offers logging and archiving options of service visit data and device backups.

Downloads

The links below point directly to the executable installer file. A security dialog may be displayed before the installation starts.

Install Porthos
Install Porthos (64-bit)
Install Robin
Install Robin (64-bit)
Install Adam

Contact

In case you have questions about or issue with an application, contact your local Canon service and support organization or contact the CPP Service Development and Operations at: spm-servicetooling@cpp.canon for assistance.